Sign In

Cell Care Hardship and At-Risk Baby Programme

Cell Care recognises that the cost of family banking is beyond the means of some parents, even if they would like to store their baby’s Cord Blood or Cord Blood + Tissue.

Accordingly, if family history or other factors indicate that a patient's baby is likely to be at risk of having a condition treatable by cord blood (or cord tissue in the future), and the patient is financially unable to meet the costs of Cord Blood or Cord Blood + Tissue storage, the obstetrician may apply to Cell Care for a Hardship Programme subsidy on behalf of the patient.

Depending on the particular circumstances, Cell Care will, at its discretion, meet part or all of the processing fee, and part or all of the Storage Fees for an appropriate period. Please note that the eligibility of a particular patient for the Cell Care Hardship Programme will be entirely at Cell Care’s discretion. However, Cell Care seeks to administer this programme fairly and sensibly, and will always consider the representations of the patient’s doctor. If necessary we will refer the matter to the Cell Care Scientific Advisory Board.

At-Risk Programme

Cell Care is also developing a Low Apgar At-Risk Programme at participating hospitals. If a particular hospital participates in this programme, the hospital will store spare Cell Care Cord Blood collection kits accessible to the birthing suite. Should the delivering doctor or health professional believe that a newly delivered baby is at reasonable risk of developing cerebral palsy (for example, has an Apgar score of 3 or less) or other conditions potentially treatable by cord blood, the doctor may request a Cell Care collection kit and collect the baby’s cord blood.

The doctor must notify Cell Care as soon as possible after collection so that a medical courier can be organised to transfer the cord blood to Cell Care.

In these cases there will be no charge for the collection kit or cost of transport to Cell Care. The remainder of Cell Care’s fees will generally be payable, although the parents may be eligible for the Cell Care Hardship Programme (see above).